On occasion of a dissemination seminar held in the context of the Waterbench project on "Water Utility Performance Benchmarking in Ukraine" Nicole Kranz spoke about selected benchmarking and performance indicator systems, best practice and experience from an international perspective. More than 20 participants representing utilities, municipalities, research institutions, government, administration and NGOs from all regions of Ukraine attended the seminar jointly organised with the Municipal Development Institute, Kiev and the State Committee on Housing and Communal Services of Ukraine.

An international workshop, organised by the OECD EAP Task Force, highlighted "best practice" for benchmarking initiatives in the water supply and sanitation sector of the EECCA region (Eastern Europe, Caucasus, Central Asia) and provided a discussion forum on potential future applications in the context of investment decisions. In her contribution, Nicole Kranz presented recent national experiences with benchmarking programmes in France, England and Wales, the Netherlands, Brazil and Sweden.