The concept of climate services is rapidly climbing research-funding agendas word-wide. Initially climate services focused on improving access to climate data but have since evolved into user informed activities. Still, there is a long way to go to make climate services not only usable but also useful for regional and local decision maker. Paying attention to this matter, the sixth International Climate Service Conference in Pune, India focused among others on the architecture of user participation, contextualization of climate services and ethical question on its provision. Dr. Grit Martinez of Ecologic Institute presented the Institute's recent research results from the European research project Innovation in Climate Service Provision.